Privacy Policy

Last updated: October 12, 2023

This Return Policy describes Our policies and procedures for the different types of products and services that we offer.

Types of Products

  • "Maker Gear": This includes t-shirts, stickers, drinkware and others, created via our site here: https://creativegraphicsgroup.creator-spring.com
  • Custom: These are handcrafted, custom made products that are typically 3D printed and hand painted.
  • Services: These are services that we offer such as web hosting and development, video production, and other solutions that do not include a physical product being delivered.

Return Policy per Product Type

  • "Maker Gear": These products are covered by our partner directly, and you can find the full details in their Returns and Cancellations page.
  • Custom: These handcrafted products can only be returned within 7 calendar days of receipt of the item, and only when it is found to be defective upon arrival. An option to ship back the defective item and receive a replacement will also be provided. 
  • Services: Since there are no physical products, these items cannot be returned. All services will have an agreed upon delivery description and any issues with delivery should be emailed to us, describing the issues. We will do our best to correct the issue within a reasonable time frame.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: support@creativegraphicsgroup.com

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